Xfinity xi6 moca. Xfinity Community Forum.

Xfinity xi6 moca See: XRE-10007 Error Hello, @user_8c3e9f!Thank you for your interest in our services! We are happy to answer all your questions. I have them connected Ethernet, not Wi-Fi. Search Results (970) Relevance. st/3dkoKP7. That fixed the same issue on my devices. I can definitely order equipment to be sent to your home :). Z. Not only has it slowed down my internet, but I also can't seem to keep the devices off of my network. to do if you have a xg1 box on your acct. The MoCA connection that allows it to reach the tuner is either offline or poor (low Wi-Fi strength or interference, low wired MoCA signal levels, etc. Xfinity Community. It was working fine. The XI6 box in basement rarely is an issue. It does not look like the T25 has Moca. Comcast only authorizes equipment issues by Comcast for the lines. It's not using your network's resources. Your x1 DVR includes the cloud DVR. Selected Relevance. Thanks you Is a Motorola MT8733 WiFi 6 Router + Multi-Gig Cable Modem with DOCSIS 3. An "Xfinity Support" graphic replaces the "To:" line. I have tried enab Skip to main An "Xfinity Support" graphic replaces the "To:" line. Currently the gateway is in bridge mode, and my Asus router is providing the wifi coverage for my house. Search Results (977) Relevance. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. It wants to use a local . I have the initial Xi-6 wireless box (Xi6-T; Model TX061AEI) when I first signed up for service several years ago and it is having significant problems. MoCa doesn't work when Comcast takes their MoCa network controller off line, because MoCa only work on mesh topology. As you are typing a drop-down list appears. MOCA and parent controls. I've been establishing the DMZ at the wireless router but with a couple days I have internet connection issues. 1 and enabled the moca. It is how the satellite XiD boxes and Wirless boxes communicate to the XG1/XG2 that have all the tuners inside the main box. Why doesn't xi6-t recognizes my hisense roku tv. This morning I get the 10007 error, but I can’t get past it. Visitor • 4 Messages. What I didn't know until just now is that bridge mode must be disabled for MoCA to show up in the Connections list. Free shipping. 0). minitech +12 more. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time 4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. MoCA for Xfinity offers speeds up to 2. I’ve been finding that it happens most often on wireless boxes, and restarting might fix it temporarily, but the main issue seems to be MOCA being turned off on the modem. 6ABD4128-93B0-41F9-BE54-F46EDCC1A399. I'd like to share this link: https://comca. Could also be that the moca isn't enabled on the modem and the pnc isn't disabled. X. Thanks in advance! Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Official Employees are from multiple teams within Xfinity: CARE, Product, Not quite there yet. @user_348fb2 Have a comcast tech install a MoCA filter on your cable line at the building's junction box. Recently MoCA suddenly stopped working and all of my TiVo devices stopped working as well. Check MoCA Settings: Log into your router's settings and navigate to the MoCA section. Thursday, December 19th, 2024 9:24 PM. Data is counted Verifying that MoCA is enabled on your Xfinity gateway is good first step to troubleshooting this problem. The choice of using an amplifier or splitter will be decided by the modem's current signal levels. I have read through some of the previous forum threads on this issue and attempted the solutions provided to no avail. The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. Don't really understand why one would support these formats but not the other, also considering the XG1v4 costs an extra $20/mo to have on the account. As a result some features on the Xi6 devices do not work correctly and it boots up wit. Ensure that MoCA is enabled and the correct channel is selected. You do NOT need to rent the Xfinity gateway if you have Xfinity Flex. I use a poe filter on the xg1 box to isolate it from the gateway so my xi6 will run i. MoCA is basically ethernet over coaxial. DHCP clients, but they seem to have a secret IP address that is 169. Just as mentioned I don't see an IP address or MAC address. X1 Wireless TV Boxes (XiOne,* Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Xi6-A Won't connect to wifi. Your home network setup is not a factor in how data is tabulated. H. MoCA does not require drilling holes or running new ethernet wires through walls, making it a convenient option. Select "Xfinity Support" from that list. I am also curious to see how many people also don't use the xfinity modem. One assured me that it was, informing me that, contrary to what I may have read or heard, Xfinity Community. Search. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time hey i have one comcast xi6-t wireless cable box can i watch 2 different channels on 2 tvs with 1 box? Skip to main content. Enable MoCA on your Xfinity router. Reply The Xi6 supports them but this does not for some reason. Home. Xi6's are many generations newer than the XiD. 1: Check compatibility with Comcast service provider. As I understand it, the Xi6 boxes can connect to my home network via wifi or wired ethernet. The xi6 will communicate back to the hub via moca so long as you still have the comcast modem and moca is on. Here are a few reasons why you should use MoCA for Xfinity. Is xi6 only for internet only customers?Any issues with wireless boxes losing connection or being slow compared to a hardwired box?If internet goes down, Skip to main content. the interent apps can work on 4k like Netflix and youtube etc if you have 4k service level on their service. The newer models (the white ones) especially have an issue keeping MOCA on. By default the MOCA is disabled, Xfinity Community Forum. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The most straightforward workaround is to prevent communication with the Xfinity devices by configuring the MoCA adapters to use D-band high-end frequencies at 1400 Mhz and above. How do I Xfinity Community. I was able to get the Xi6-A box to connect to the network using WPS. Sign in. A is for Arris and T is for Technicolor. 1 Message. I installed it and went to 10. T. 5 Gbps. X1 Wireless TV Boxes also have the same You actually do not need a comcast gateway anymore. Find out how Xfinity xFi can help you personalize and control your home network. Official. Comcast XFINITY TV → Xi6 XRE-10007. I called Xfinity twice and was told to reset my password and network name. WiFi speeds are in the 300 Mb r Skip to main content. My gateway supports MOCA and use two of them to extend wifi. I was able to connect the xi6 box to the main box via ethernet cable, now no more frozen picture. The easiest solution would be an Xi6 that uses the cloud DVR. the limitations are currently 5 per x1 set top box. Reliable connection I am also curious to see how many people also don't use the xfinity modem. , Cat 6a Ethernet cables) can also occur over a coax cable if you use Turn off your router, MoCA adapters, and connected devices. Thursday, December 19th, 2024 3:56 PM. however you can use with ethernet connected to the same modem/gateway (yes switches attached will work). To avoid a double NAT situation, it seems like my only option would be to dmz the XB7 gateway from Xfinity. Get answers to FAQs about WiFi Boost Pods. Let's say just put it in a dif I was wondering does the XB6 (3. I currently have 6 TVs set up with the following configuration: 2 Pace XG2v2-P units (one is set up as master / cloud DVR access) 2 Xi6A wireless boxes 2 XiD Moca boxes I originally had 1 XG2v2 The "To:" line prompts you to "Type the name of a person". Get to the connect to wifi screen Thank you for your question about the Xi6 boxes. We can help with technical issues, general service I recently upgraded to the new Xfinity gateway. However, I know the XB7 has MoCA capabilities I believe for the DVR. 2 compliant HDMI cord. However, the box only showed a frozen image from the channel I was watching. 50 per month, requires an Xfinity TV plan, so it’s not an option for cord-cutters. E. Make sure the WiFi names are combined. Could I use a MoCA adapter like this, and would I only need one of them since the modem supports MoCA already? Thanks for any help. Xfinity is not offering 4k channels at this time, the next 'event'' will probably be Olympics related on-demand. Accepted Solution. Not many modem/routers support MOCA. FWIW i have an XB7 in bridge mode and an Xi6. Is MoCA supposed to be on or off by default @XfinityAaron Well I'm just wondering what's the best way to setup a DMZ considering I don't have a XFi gateway or Xfinity gateway, I just have a broadband modem connected to a wireless router. One at the modem side and the other at the receiving end. Does that mean I will need just one more MoCA adapter plugged into my co-ax upstairs to use internet Step. Unanswered. I guess I'm not understanding why you would need any custom MOCA bridge when your using a Comcast gateway. If so, do I need to buy only 1 MoCa adapter for wherever I wan't to the signal to connect too. I watch live TV, watch recoding from my Livingston DVR, etc. Info ðÿƒˆb>Š aî?ߦ}ý¾Ñ —e$ûfKv äjišIèq2:ž@ ±\I¦a3øÿ¿ViW­ ºÈÈ‘+£ }ld„ÝÜ ?çWuÏIWÏÌi ÌÌ õ ½ÿ«š ÌjeX&ÊjöQj lŒ 0*rå>Vs ¿ 3 ‘òÒÆpäg[ Ää\|l‚‘ -™ ìÉu }öb Ž ðõífdŒ†6ä F´RH AW >0+¯”T’ õ·0ãIØyÛ?Ò許qÖ»| íLðö-ü­EÎ^ðHTW ´ gÉÙ3iŽö M¦äÉ”üRGº % -IHýA ÿ4óÁ¾Â#™’ç,¿¬ ó I am an Official Xfinity Employee. Will those be a problem using an Arris T25 instead of the Xfinity Gateway? Swapping out the DVR (Xg1-P) for the Xi6-T since we have a 4K TV. with an xb gateway, the xi6 will be connected to the in-home MoCA, and be able to use a tuner and playback recordings that are on the home DVR. MOCA and parent Xfinity Community Forum. Seems okay. 245. Is it still a MoCA issue, as even the Xfinity splitters are not indicated for up to 2Ghz My new TV is 4K. It will clear log-in credentials, resume points, gameplay save states, and other temporary files written by third party applications. Internet. 1 compatible with an Xfinity Xi6 wireless box? I spoke to TWO DIFFERENT Xfinity representatives over the phone today. Make sure the coax splitter used is MoCA compatible. . If there is no coax cable unfortunately they require their broadband devices. I noticed from experience that if you have one DVR and any of the small xi6? boxes it will disable Moca on the gateway and have the dvr be the primary moca point. Here's my weird situation. Is that true and if so, are there any downsides? Guidance on setting up MoCA 2. Then, unplug the power to all boxes including the modem and do the following in this order. @JiveMiguel lets start with the splitter first. The tuner the X1 platform communicates by Moca so in order for that Moca to work with a wireless box, you have to rent the modem in order for the wireless box to communicate thru the gateway to get a tuner. You may want to try a different HDMI port on your TV. Will this be a problem for watching cable on that box? My other cable boxes are the Arris Xi6. 4K UHD and 4K UHD/HDR content viewing requires an Xfinity X1 XG1v4 or Xi6 TV Box, or an XiOne streaming TV Box for Xfinity Flex. Xfinity gateways use a "hidden" WiFi network for set-top boxes, even in bridge mode. Was your question answered? Please, mark a reply as the Accepted Answer. 5 Gbps, significantly faster than Wi-Fi for many homes. Verifying that MoCA is enabled on your Xfinity gateway is good first step to troubleshooting this problem. and kept my Xi3-P in the bedroom. I have a secure password, but unauthorized users and devices are joining my network via moca. Xfinity Flex. Connect the one MoCA adapter to a coax jack in your home and then to your device with an Ethernet cable. Since the Xi6 is wireless, it's not using MoCA. Learn about the different types of Xfinity remotes in this reference guide, including: Xfinity remotes (XR5, XR2v3, XR2, Digital Adapter Remote, legacy remotes, large button remote, and XRA Large Button Voice Remote), Xfinity Voice Remotes (XR11 and XR15), Xumo Stream Box remote (XR100), the Flex remote (XR16), and the Xfinity web remote. Ups will box it and give you a receipt (no charge). Open menu Open navigation Go to Reddit Home. A lot of cable routers & Xfinity gateways support it. I have a new xFi router (Arris TG4482A) and had MoCA enabled on that router. Moca keeps reverting back to Enabled. When i use the actiontec, I get gibabit speeds. There has to be a way to disable it. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. That fixed the same issue on my Alternatively, some Xfinity customers may wish to purchase and use third-party cable modems and gateways. The device supports WiFi 6, Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time . If you have a gateway from Xfinity and xn xg1v1,2,3, or 4 (4k) they are connected via coax cable. 3: Install adapters at modem and each device. Swapped an old DTA box for a wireless Xi5-P. 3 Messages. 87. The Xi6 actually has a more advanced chip than the XG1v4 since it can play YouTube in HDR. When plugging in ETH from the MoCA adapter to the router, it crashes and immediately comes back online when the ETH cable is unplugged; MoCA is currently enabled in network settings, when turned off the light will go off on the adapter; Methods Tried. I have that LAN output going into a different router that is making my network. I found that the PQ on the TV was much better using a Roku with Xfinity Stream than it was Forum discussion: So, Comcast should really enable the Ethernet port on the XG1. After the If I use the xb6 moca and not hook an actiontec adapter up at the modem, it still causes problems with the x1 connected. You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. Comcast XFINITY TV → Xi6 Customer Owned Modem Observations. And you would need to have a MoCA capable coax splitter(s) EG Xfinity Community. I know previously that MoCA was always off on my gateway. For that first location, as you're planning on using three cable runs for the MoCA network, that implies a three port splitter, which will have two ports with 7 dB signal drops and one port with a 3. Hello: Im a Xfinity costumer and also I own a Low Voltage Company, I want to order for a client a new systemI will need a modem and 6 cable boxes that will be installed in a rack and send the AV signal through HDMI extenders. I was sent an Xi6, which looks to be more for the Flex plan. The one in main room near gateway is the biggest problem. Theme; Welcome · log in · join. X1. @user_sqxu9f Welcome to our community forum and thank you @EG for moving this post for greater exposure. What does MoCA Mean on Xfinity? Xfinity uses the latest technologies and equipment and provides excellent service for its customers across the country. He did swap the Xi6-A box, but what he did next fixed the problem I believe. the fail to connect to MoCA over The Xi6 box would not show up on a MoCA network and connect via WiFi to the gateway. MoCA is not related to the xfinity wifi hotspot. the Xfinity xr11/xr15 can be rf paired to the xi6 box, too. Identify multiple ways to connect to your television, home theater, or audio system. Xfinity’s home networking devices, such as their cable modems and X1 DVR systems, have built-in MoCA capabilities. The adapter should communicate directly with Xfinity Gateway with MoCA or the other MoCA adapter in the house if all the coaxial wires are linked. The reason being so you can easily link up companion boxes such as the Xi6 without issues. Reply Xfinity Community. Change the channel then it works Since the Xi6 is wireless, it's not using MoCA. MOCA. How does the Xi6 get MoCa from the gateway? What the hell are you talking about. It's just a filter that blocks the signal. If you are not using the MoCA feature on your home network, you can put the POE filter right at the back of your gateway device instead. Xfinity uses 1150 MHz frequencies for The xi6 needs a MoCa connection which comes from the gateway. I Enable the MoCA feature, rebooted, unplugged and plugged back in but I am not longer to connect to the router via the devices that are hardwired to to the MoCA adaptors. Hello, I am having issues disabling MoCa. Xfinity apps also show no problem or outages in Learn to pair an Xi5, Xi6, or XiOne TV Box to your in-home network. did you get an xg1v4 DVR too? I currently have an XB8 gateway and am running into issues with the MoCA setup. Also, the Xfinity app will only show the Xi6 box to be connected via wifi. item 10 Xfinity Flex 4K Ultra HD Streaming TV Box with Voice Remote *New/Open Box* Xfinity Flex 4K Ultra HD Streaming TV Box with Voice Remote *New/Open Box* Comcast’s Xfinity service, a leader in the cable internet and TV service industry, leverages the power of MoCA to enhance its performance. After enabling MoCA we The Xi6 box is only able to view "cloud recordings" and not local recordings stored on the 500gb hard drive of the XG1 box. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. If you have the following please send us a private message. I think the question is what the Xi6 box does with signals it gets from the HDMI input. Data is counted by what passes through the modem. Xfinity For full functionality of this site it is necessary to enable JavaScript. Reply reply Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I would get the 10007 error, but that was expected as I have no MoCA on modem. I have a few minor daily glitches with the Xi6 that I am told may be a result of my MOCA network not being active. The first step would be to reboot the internet gateway/modem, then the X1 DVR, then the wireless TV set top box to restart the MoCA over ethernet network. I want to disable. Your Home Network. Comcast is a joke. user_javc1e. One assured me that it was, informing me that, contrary to what I may have read or heard, Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. Learn more about your Comcast TV Box and download the user manual here. Do you know if this splitter is MoCA compatible? If not what do I need to do to get a MoCA compatible splitter set up. I'm not sure i understand how the MoCa connection works. How do I turn this feature off. at this time no customer owned equipment will work. That would be a major security risk. Search Results (716) Relevance. Type your message in the text area near the bottom of the window Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. 168. 5 network with Xfinity gigabit internet only, Arris G36 modem, eero Pro 6e gateway/network, and gigabit switch, and what to buy Hi all, Would love your guidance on how to best set up my network so we get the best possible wifi speeds. Forum discussion: I have an X7gateway communicating to an xi6 wireless box. 1 Attachment. I do use Comcast as ISP, but have my own modem. Fast forward today, and I decided to enable MoCa on the gateway. Type your message in the text area near the bottom of the window. I see. You can also try following the steps outlined in our Video Troubleshooting Checklist . I recently bought a new 4k TV (LG G4 77") and with it , I obtained a 4k box from Xfinity. I see them in the controller as normal 192. 6. O. Because heaven forbid I use a modem that can actually deal with the number of devices we connect to the internet in a heavy tech house. @user_cf6396 4K UHD, HDR, Dolby Vision HSD, and Dolby Atmos are available on specific TV models and may not be supported on all TV or receiver HDMI ports. The tech replace the bad splitter with a COMMSCOPE SVDC9G Splitter. The same communication which typically occurs over Ethernet cables (e. Xfinity apps also show no problem or outages in item 9 Xfinity Xi6-T Streaming TV Box TX061AEI + Remote, HDMI Cable, Power Adapter Xfinity Xi6-T Streaming TV Box TX061AEI + Remote, HDMI Cable, Power Adapter. But all the sudden, the Xi6 can’t connect to the XG1v4 via MoCA anymore. Make sure that MoCA is enabled on the modem. Multiple unknown devices connected The boxes use moca to communicate, there’s only a couple of amp types that will pass moca the others won’t. However I can’t seem to figure out Enable MoCA on your Xfinity router. When turning on my TV from the Xfinity or TV remote, my screen is displaying black from the Flex box. Have a comcast tech install a MoCA filter on your cable line at the building's junction box. Skip to main content. Flex Xi6-T Box Xfinity Gateway says it has MOCA built in, so its already connected to the coax cabling in your house. Remember the old skool days of stealing cable? You'd just run a line to your neighbors house or patch yourself Xfinity MOCA Issues anyone ??? MOCA keeps auto-disabling on XB7 Modem I restart the modem, then enable MOCA. Multiple Xfinity customer service representatives have confirmed that I can use my new wireless boxes with my own router and Wi-Fi network. Offers. ÌÔB ¯/ %¸ÒPGç Ž¹Å j6 ®¦ `ß ®~Zkjô 4̺8–˜y` iÛ¶6É Ì ®q“’ç}߬£ ¼Ý±^±K˜°ebxÝçO ÛÝÃ@Í3ÆX« 4B•@GXDHÓ†* ž± ;" Î + ýQZŠŠÑ˜ªD º¨ cf Hack request: Comcast Xfinity Flex Xi6-T (Arris) This is an Android TV box. Former tier 2 comcast gateway tech here. I can find nothing quickly on the Xfinity support website, or Youtube, that addresses this Usually, I understand you need two MoCA adapters to use ethernet over coax. Maybe I'm wrong on those assumptions. $39. Designed with the flexibility to connect all of Comcast’s video customers across the globe with their favorite entertainment, the XiOne is a plug-and-play device that features faster processing and increased memory, enabling swift switching and navigation in and out of apps. Get app (via the gateway via moca) to the wireless box. Wait for a few minutes, then turn them back on, starting with the router. Free with xfinity Comcast Internet only plan. I cannot see how the Xi6 box can replace, or even piggyback, on to my existing 1080p cable TV box. The other two from the 3-way split go to various rooms where there are actiontec moca adapters connected to ethernet. The following link will walk you through clearing cookies and local data storage on your box: https://comca. Author Message; darli328 DD-WRT Novice Joined: 24 Jun 2020 Posts: 32: Posted: Wed Feb 10, 2021 20:29 Post subject: Xfinity MOCA error Post subject: Xfinity MOCA error I currently have 6 TVs set up with the following configuration: 2 Pace XG2v2-P units (one is set up as master / cloud DVR access) 2 Xi6A wireless boxes 2 XiD Moca boxes I originally had 1 XG2v2 I just got some Xfinity Xi6 STB from Comcast. ðÿƒˆjR €"d˜ûO}µªö vïΞ (‚„DRù*R e•¿åßþ4 À£ˆ5Ip БâÑLšöš*e ÿûµ>Y¹ p‘‘‘‘± >62Ÿ ]õº{¦ªûCU÷L` 0 œ Á}¯û÷@@ x *J *öQjYGX¹ò?†«ûL ˆJ»6 Š’t. I do not see the Flex main menu as expected. They took off their network controller on my network segment too, couple of month ago. AFIK the MOCA network I recently got a new xb6 gateway. It sounds like a common issue, the more I look into it. I am a business technician. You can also check the sticker located on the bottom panel of the TV Box. If the customer is having cable boxes with Xfinity, and to be more specific, xi5 or xi6 (e. I purchased two Xi6 boxes and a Hintron 4589 modem with the plan of setting up a proper network but I've since found that the Hintron modem is not supported, incidentally none of the modems on the list are MOCA enabled, and after spending 2 Former tier 2 comcast gateway tech here. Each additional box have to be paid for. As Comcast has moved towards IP simulcasting of all channels, the requirement to have a traditional cable box "gateway" (XG1 or XG2 series) for the Xi5/Xi6 client boxes to use for live TV has changed. I don't see their network controller in mesh diagram on their XB7 gateway anymore. Only two X1 models (the ARRIS XG1v4 and ARRIS Xi6) support 4K video, and you’ll have to call Xfinity or go to an Xfinity store to request the units. I have tried every suggestion that I could find from Forums, Xfinity second tier techs; different cables, ports, swapped XB7 and Xi6 manufacturers to match chipsets. Tested splitter with MoCA adapter & router/modem at both coax outputs, working functionally Xfinity Community Forum. In order for the Xi6 to talk to the DVR box (an XG1v2 in my case), it uses the MOCA feature on an XB6 or XB7 gateway device to join the MOCA mesh. Once enabled on the gateway, its now able to use that wiring so that a MOCA adapter should in theory be able to plug into any other coax outlet in your home, and then you plug one end of your ethernet cable into the MOCA adapter and the other end into another device or hey i have one comcast xi6-t wireless cable box can i watch 2 different channels on 2 tvs with 1 box? Skip to main content. 2nd floor coax outlet -> MoCA adapter Last time I encountered this issue I ended up having to swap the DVR or main box out. user_h44rb8. Turning off MOCA. You must have Xfinity TV and Xfinity Internet service with an Xfinity Wireless Gateway. Or, if someone from Xfinity can DM with me to look into this further for me then that would also be great. But potential Xfinity customers have to jump through several hoops to get the X1. Advanced Filters. If you have not already, please review both the Posting Guidelines and Rules here on the sub. That the xi6 does use the Xfinity modem's wifi bandwidth and communicates via the gateway using MoCA to your home DVR or xg2 hub to use tuners or playback recordings. Comcast Issues: We've re-ordered Comcast's Xfinity Wireless System with the Xi6-A device in the living room and since Comcast "Software Upgraded" their system April 23, 2021 @ 2:00am, this once functionaly Xi6-A device that was working, granted, sometimes consistently, completely stopped working this moring @ 2am due to "Comcast's Upgrades/Maintenance" or whatever To my surprise the new box was tiny and when I got home I see I received a Xi6 Xfinity streaming box with NO HOWEVER there are some that imply that without a direct MoCA connection to the XB7 mode that Comcast sees everything as internet use and people with my bridged setup suddenly see massive data spikes because all the live I just got some Xfinity Xi6 STB from Comcast. Search Results (799) Relevance. No, Comcast XI devices require one of their modem/router devices. Search Results (835) Relevance. Closed. , Cat 6a Ethernet cables) can also occur over a coax cable if you use Thanks for taking the time to reach out to us regarding your Xfintiy Flex services. Welcome to the Xfinity community! Xi6 boxes no longer working Arris modem for the past year and all has been fine. the xi5 and xi6 both use wifi to a comcast rental (only) gateway/modem that has MoCA built in. r/Comcast A chip A close button. By default the MOCA is disabled, i enabled moca for just a test & now i cant disable it just keeps turning back on. for tv) then it is required to have the MOCA feature to be ON. Also, wifi download speeds are up all over the house. 0. I have the customer's Xfinity router that I sent into Bridge Mode. When using the built in xb6 moca connection, I get 600mbps. TV. You can’t have multiple accounts at an address for any same service except if one is a residential and the other is a business account. Getting Started. The device, which costs $8. Even if I plug in the x1 somewhere else in the house it seems to cause When plugging in ETH from the MoCA adapter to the router, it crashes and immediately comes back online when the ETH cable is unplugged; MoCA is currently enabled Xfinity Community Forum. Switching the gateway to bridge mode, as it should be, cuts off service to 2 of my MOCA set top boxes. Instead, type "Xfinity Support" there. If it's enabled, and if you don't have a MoCA Point of Entry filter on your coax line, you could get No, Comcast XI devices require one of their modem/router devices. External Coax -> POE -> Splitter -> Xfinity Modem (MoCA in-built to Modem and enabled ) First Floor: Wall Co-ax outlet -> plugged into TL-MC84 MoCa adapter on the MoCA port. Customer owned modem/routers need to have moca enabled from the admin settings. That worked!!! I had a tech come out and he installed the MoCA filter and everything was instantly fixed! Monday, February 20th, 2023 5:43 PM. Tim noticed the WiFi signal for the Xi6-A box was weak even though the Xi6-A box sits about 20 feet from the Xfinity Gateway (with one wall between). Learn what your Xfinity Gateway LED lights mean. B. I recently noticed on the Xfinity app that my neighbors have several devices connected via moca to my gateway. Flex. if Firmware update by Xfinity to the Xi6 is messing with this setup since Xfinity expects you to use their combo modem/router for the Wireless streaming. Reset Your MoCA Adapters: My guess this is caused by my gateway being in bridge mode and no MOCA to the DVR. Just got a Xi6-A wireless TV box. The router will stand in as an adapter. Heaven forbid you can't throttle the unlimited internet I pay 30 dollars a month for. I would like to use my TP link Deco setup as my router, but in doing so, and putting the XB7 gateway in bridge mode, I lose connection to my Xi6 wireless TV boxes. The older model boxes connected to the gateway through the MoCA network. Hi, we can help with your Xi6 box which is our wireless 4K X1 TV Boxes that let Xfinity X1 customers watch live TV without needing a coaxial cable connection using WiFi. I currently have Xfinity Fiber internet and TV service. No USB port or SD card slot. Verizon FiOS uses MOCA for their wifi extension boxes, works very well. You could try to shut off MoCA on your Xfinity gateway, Xfinity Community Forum. How do I check if my xfinity router has MoCA enabled? Not able to login to router settings - keeps saying incorrect username/password. Recently Comcast has approved the usage of customer-owned modems that support MOCA, so this might be a work-around if the customer needs to turn off SIP-ALG, Xfinity Gateway says it has MOCA built in, so its already connected to the coax cabling in your house. If there is no Moca homes with no Moca ground blocks, the two homes for example can end up seeing one another’s DVR recordings which is why it is required for every home to have a Moca. I had an xfinity tech come out last year to fix some issues we were having with our cable. The firmware on the Xi6 is dated 2/4/2021; Hardware failure of the Right now with no moca bridge the Xi6 boxes function but start up with a black screen or a xre1007 error. 1 Advanced Gateway) Modem support Moca? Xfinity Community Forum. item 10 Xfinity Flex 4K Ultra HD Streaming TV Box with Voice Remote *New/Open Box* Xfinity Flex 4K Ultra HD Streaming TV Box with Voice Remote *New/Open Box* MoCA can be combined with Wi-Fi devices to create a fast wireless network. I recently upgraded to the new Xfinity gateway. ðÿƒˆb>Š aî?ߦ}ý¾Ñ —e$ûfKv äjišIèq2:ž@ ±\I¦a3øÿ¿ViW­ ºÈÈ‘+£ }ld„ÝÜ ?çWuÏIWÏÌi ÌÌ õ ½ÿ«š ÌjeX&ÊjöQj lŒ 0*rå>Vs ¿ 3 ‘òÒÆpäg[ Ää\|l‚‘ -™ ìÉu }öb Ž ðõífdŒ†6ä F´RH AW >0+¯”T’ õ·0ãIØyÛ?Ò許qÖ»| íLðö-ü­EÎ^ðHTW ´ gÉÙ3iŽö M¦äÉ”üRGº % -IHýA ÿ4óÁ¾Â#™’ç,¿¬ ó I had an XiD that I believe got it's signal from the XG1V4 DVR box I had in my house (via Coax Moca). without the XB3/6/7 gateways, the xi6 willoperate as an IP device and will not be able to play recordings on your home DVR (recordings currently in cloud are stereo 2. Although I had the xi6 hooked up wirelessly, but I've had them work through the Ethernet on other jobs before. ). This has recently changed. Setting up MoCA adapters without a MoCA-enabled router: Plug one MoCA adapter into a coax jack and connect it to your router with an Ethernet cable. 1 free box. There should be no difference between them. Accepted. However, I feel Comcast will soon come out with a stand alone 4K non DVR box that will work without a Comcast modem / router. Description. The only thing you got right that it is a wireless box that has an Ethernet. To my surprise the new box was tiny and when I got home I see I received a Xi6 Xfinity streaming box with NO HOWEVER there are some that imply that without a direct MoCA connection to the XB7 mode that Comcast sees everything as internet use and people with my bridged setup suddenly see massive data spikes because all the live Xfinity Community. I attribute this to taking a load off the broadband by hardwiring the Xi6 box. High speeds. The wireless signal to it is good, An "Xfinity Support" graphic replaces the "To:" line. Get to the connect to wifi screen Though, I also have issues with other devices losing Wi-Fi connection for short periods of time. Just got I recently added a Wireless Xi6 to my account, but returned it. I use very secure passwords, and the devices reconnected. This made Xfinity become a fast-growing service among residential customers. However, you will miss out on the full suite of Xfinity services. only. I even tried switching the co-ax cable to IN/OUT port. All an MoCA point of entry filter does is it's a low pass filter. As this TV supports Dolby Vision and the Xi6 box is the only one in Xfinity's lineup that supports it, I have a Xi6 box connected to it - directly to it, no receiver or anything in between, and using the highest grade certifies HDMI cable out there. But MoCA network equipment will use your already existing coaxial cables and give you a speed of up to 2. when the wifi connected set top box can not communicate with the in-home DVR it connects to and shows content only on the cloud DVR (from a Comcast server). The article you linked does not address that. If you use a third party Moca, it will not communicate your wireless box back to the XG1/2 so it is more than your implying. You need the Xfinity modem for All IP with the wireless box. CCEthan +20 more. MoCa - Non MoCa Systems. U. only the xi6 (wireless, needs a MoCA The connection used to deliver the cable signal really has next to nothing to do with why the Xi6 is flat out faster, faster processor, more RAM, etc. It stands for "Multimedia over Coax Alliance. So i have a LAN cable going to the Xfinity box for video. New Post - Tech Support Hi, The splitter is probably the issue but you could always switch to xi6 or 4k DVR box and use Ethernet instead of coax (or wireless with the xi6). Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. I have an XB7 that's running in Bridge Mode, and it appears that the MOCA feature is disabled. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as other non-DVR X1 devices. As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box. I was going through my Xfinity gateway thing recently and I saw an option to turn MoCA on and since I didn't know what it was, I did a quick google search and I saw something about it being able to improve my gaming experience because it would reduce latency and lag. I have 6 xFI pods throughout my single story house. It can be used in TVIP mode if you do not have an Xfinity rented gateway/modem. I could get a MOCA addon adapter but not sure if the Xfinity boxes would like it Been having all kinds of issues with setting up MoCa. When Xfinity Community. Can't find what you're looking for? Ask a question. 1. you can return equipment to your local xfinity store or UPS store. MoCA can be combined with Wi-Fi devices to create a fast wireless network. In the case of WiFi TV boxes, the MoCA connection that allows it to reach the tuner is either offline or not healthy. Through the Xfinity chat line I asked for a box that would let me watch 4K. BGOLD. How do I Though, I also have issues with other devices losing Wi-Fi connection for short periods of time. I previously had a different Xfinity gateway hooked up in the same spot and same extender on the other end. p. This is also the case with my own modem/router I used to use, I get gig speeds Xfinity Community Forum. That person asked if MoCA was enabled in the modem/router, which is the xb3, and it was not. It must be a routing problem, because a) the Xi6 works without any problem when I reactivate the XB6’s WiFi and connect to that, and b) no issues whatsoever when I put Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Xfinity Community Forum. The WiFi needs to be enabled on the modem for it to work. So, I decided to try putting the box back on the Xfinity network. Is a Motorola MT8733 WiFi 6 Router + Multi-Gig Cable Modem with DOCSIS 3. g. They are just made by different manufacturers. Just make sure it I noticed that MoCA is available in-built with the modem i've received. If you have questions about your services, we're here to answer them. That is the frequency supported should support MoCA range from 1125 - 1525 MHz. I assume this because the recordings available for me to view on the Xfinity Stream app or a PC Browser match the ones I am able to see on the Xi6 box. They don't connect to the cable at all but are connected through my Unifi network. Yesterday the local Xfinity technican, Tim, came out to troubleshoot. However the extender on the other end of the coax isn’t getting a signal and it is not showing connected to the moca. We ask that you post publicly so people with similar questions may benefit from the conversation. No, it won't "slow down" your internet. You cannot enable the built in wireless while in bridge mode. Once it was added I noticed MoCA was enabled on my Xfinity XB7 gateway and now my other two wired boxes are connecting to the MoCA network. The device supports WiFi 6, Or you can get one for free at your local Comcast / Xfinity store. Notes: Before purchasing your own equipment, confirm it's recommended for use with Xfinity services and can achieve the maximum capability of your subscribed speed tier. user_a4af73. " It is a technology used to inject information - things like video, music, and Internet - through the existing cable lines in your home, instead of having to run dedicated ethernet cables or whatever might otherwise carry that info. The Xi6 is connected to my Asus WiFi and is working fine. It isn’t a Roku which why would anyone go and get an Xi6 wireless box from Xfinity to use as a streaming device that you can go out and buy a $30 Roku Stick with FAR more features and not use the internet from Xfinity 🧐 You can’t use the wireless Using Comcast Xi6 with my own modem and router Official Response Verifying that MoCA is enabled on your Xfinity gateway is good first step to troubleshooting this problem. Uses Existing Coaxial Cables. while in bridge mode the gateway will not support (make work) the xi6 4k companion as the wifi is completely off, and MoCA is completely off so the xi6 would not be able to communicate with the xg1v4 via ethernet (MoCA over ethernet). 2: Purchase MOCA adapters for each device. 0. @user_666a0c A real common source of "unknown devices" is the MoCA capability on Xfinity gateways. Search Results (720) Relevance. Sorry about the high pitch when I pronounce words starting w I am an Official Xfinity Employee. I didn't want that but that's fine. jpeg. The most straightforward workaround is to prevent communication with the Fios/ Xfinity devices by configuring the MoCA adapters to use D-band high-end frequencies at 1400 With an X1 Wireless TV Box (XiOne,* Xi5, and Xi6), you can watch live TV through your in-home Xfinity network without a coaxial cable connection. Thanks for your reply. He contacted his supervisor/manager who has more experience with the Xi6 wireless boxes. MoCA Troubles with Xfinity . In a perfect world I'd like to use the Xi6 as my primary and only box but I don't have an Xfinity gateway and don't plan on getting one. item 9 Xfinity Xi6-T Streaming TV Box TX061AEI + Remote, HDMI Cable, Power Adapter Xfinity Xi6-T Streaming TV Box TX061AEI + Remote, HDMI Cable, Power Adapter. Pressing the home bu Skip to main content. Alternatively, MoCA could create a high-speed wired network with higher throughput and lower latency than Wi-Fi communication. I would love to make it into an android tv box but I cant get past the Xfinity boot screen because it needs an Xfinity connection. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. It blocks the higher frequencies above 1Ghz MoCA uses and isolates your network from your neighbors. Power on DVR and wait till it has picture, then power on modem and wait till you cansurf the internet as well as verifying MoCA is still on, then power. But I don't see the MoCA light on the TL-MC84 adapter. You can also try following the steps outlined in our Video Troubleshooting Checklist. The image didn't move or change and there was no sound. You need to use a MoCA P. The "Xfinity Support" graphic replaces the "To: I want to mount the smaller X1 non-DVR boxes like the XiD, Xi3, Xi5 and Xi6 behind the TV so direct line of sight will not be possible. Once enabled on the gateway, its now able to use that wiring so that a MOCA adapter should in theory be able to plug into any other coax outlet in your home, and then you plug one end of your ethernet cable into the MOCA adapter and the other end into another device or Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. This is happening frequently. Selected Relevance @Tek FWIW. The way my network is connected right now is as follows: 1st floor coax outlet -> coax splitter -> one output into XB8 -> one ethernet port to a router. uniqs 660: Share or when MoCA would be more feasible in a situation that would leave me without more cable splits. I had my own modem/gateway but opted for an XB rented gateway and it is in bridge mode. I see on the Xfinity app my Arris XG1v4 4K cable box connects via Moca. currently without an xb3/xb6/xb7 modem that is not in bridged mode, the xi6 can not commuicate with the DVR (via MoCA over ethernet/wifi). You’ll also need a 4K-capable HDCP 2. Initially, I bypassed the Xfinity Gateway Model:TG4482A. 5 or 5 dB signal drop. I have a XG1v3-A and a XiD both connected via Coax to the main splitter. Full IP linear has been around awhile and is quite stable and good. (Pont Of Entry) filter on the input port of the first splitter off of the street drop like this one: https: Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. If you call in, ask if your MOCA network is turned on. st/34uv31T where you will find most answers about our service and so much more! We can definitely get pricing for you by way of a Direct Message since we would need your complete service address to do so. XG2V2-P is the model of the larger"master" box. I’ve had two tech visits and both state there is no issue with equipment or cables in the house. I don't know if it's just due to coincidence with Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more! The other direction I was hoping folks maybe had some insight into, I was reading on the xfinity forums, as well as on AVS Forum and dsl reports that there are ways to utilize your own moca adapters allowing the xi6s to be wired via ethernet and being able to set the XB6 in bridge mode allowing you to use your own router, all while still having the full experience of if you had them Because Xfinity MoCA has no security, so your neighbor's MoCA devices either intentionally, or unintentionally could be joining your network. hxbxhx ainarsv jjvhpj pfbm xrae swycdvyn kdmmq ctyv rlal ekrvzu